E-RIHS IP D.3.4 Draft of the E-RIHS Quality System Implementation Plan

The quality manual with Key Performance Indicators, designed during the preparatory phase of E-RIHS PP is the foundation to the quality system implementation plan which has been re-drafted to focus on updating necessary procedures and processes for the quality assessment of prospective new partners and services, for the quality auditing of existing E-RIHS partners and services as well as for parties seeking endorsement or support by E-RIHS. 

Adjustments presented herein regard the tailored set of E-RIHS KPIs acting upon the recommendations of the Commission HLEG of June 2020 to ensure for the effective quality monitoring of activities against reasoned targets for E-RIHS ERIC. 

With a view towards operations, the responsibility for quality management has been assigned chiefly at national node level with coordination by and delivery to the central hub. This is subject to change and further clarification over the course and development of the E-RIHS IP project and beyond. 

This deliverable furthermore provides the necessary indications towards defining the overall strategy of how each quality element drafted during E-RIHS PP is to be rendered operational with a dedicated timeframe of E-RIHS partners willing to undergo and test the quality assessment procedures outlined herein during this implementation phase. 

This live document is under continuous evolution with attention to the progression of overlapping parallel tasks.